Ordering Policies - Parish Maintenance Supply

Privacy Statement for Parish Maintenance Supply

Parish Maintenance Supply Corp is committed to protecting your privacy.

Parish Maintenance Supply Corp. has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website: Parish-Supply.com

Information we collect about you.
In order to process your order, we collect the following personal information, where applicable:

Name
Email Address
Mailing/Billing Address
Credit Card (Account #, Type, Expiration) are NOT stored or kept on file
Order Total

We also collect information on the dates and times you visit our site. No other information is collected.

No supplemental information is obtained from any third parties (such as direct marketers) and used in conjunction with personal, demographic, or other information that is collected.

We do NOT share information, including e-mail addresses, with any third parties by selling, giving, trading or any other method. EVER

Contacting the Web Site:

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact.

Parish Maintenance Supply Corp.
P.O. Box 11040
Syracuse, NY 13218
315-422-1495
315-422-1886 fax

Shipping, Shortages & Returns Policy

Shipping:

All orders placed with Parish-Supply are sent via FED-EX ground unless specified other. All orders over $100.00 require an adult signature unless YOU specify otherwise.
All refused orders will be subject to a handling charge of $10 plus shipping charges and fees.
Parish Maintenance Supply Corp. must be notified within 7 days after receipt of all damaged goods or shortages.

Shortages:

Claims for shipment shortage shall be deemed waived unless presented to Parish Maintenance Supply in writing within thirty 7 days of shipment.

Returns:

Please note that the following items may not be returned: Discontinued items, special order items, items not purchased from Parish Maintenance Supply Corp.
Software is a NON-RETURNABLE item.
Replacement credit will be issued at the original purchase price.
All non-defective items returned are subject to 15% restocking fee.

Parish Maintenance Supply offers a 30 day return policy on selected items based on manufacturer return policies. For further information not listed, please contact Parish Maintenance Supply.

No products will may be returned after 30 days.

Please call 800-836-0862 to obtain a Return Merchandise Authorization (RMA) number before shipping your product. NO returns of any type will be accepted without an RMA number. For faster service, please have the following information on hand when calling for an RMA number: customer name, invoice number, serial number and nature of the problem.

All products returned MUST: be 100 percent complete, contain ALL original boxes and packing materials, have original UPC codes on the manufacturer boxes (where applicable), contain all manuals, blank warranty cards and other accessories and documentation provided by the manufacturer.

No returns of any kind allowed for electrical, propane, water powered or battery operated equipment.

Customer is responsible for shipping charges on returned items. Shipping and Delivery charges are not refundable.

Parish Maintenance Supply strongly recommends you fully insure your return shipment in case it is lost or damaged and you use a carrier that can provide you with proof of delivery for your protection.

If merchandise arrives damaged: it is best to REFUSE it back to the carrier attempting delivery. If you accept the package make sure it is noted on the carrier's delivery record in order for Parish Maintenance Supply to file a damage claim. Save the merchandise AND the original box and packing it arrived in, notify Parish Maintenance Supply immediately to arrange for a carrier inspection and a pick up of damaged merchandise. If you do not notify Parish Maintenance Supply of damaged goods within the first 7 days of arrival, our regular return policy will override any claim of damage, and will fall under all current manufacturer restrictions. Call 800-836-0862 to arrange for carrier inspection and a pick up of damaged merchandise.

DEFECTIVE returns can be returned directly to Parish Maintenance Supply within 15 days from the invoice date, at Parish Maintenance Supply's discretion for: credit, replacement, exchange or repair.

* Not responsible for typographical errors